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Student Device Repair and Support

Repair and Support

 

Dear Parents, Guardians, and Students,


The Harrisburg School District is hosting on-site computer repair and support for District-issued student devices.


Please stop by one of the buildings listed above between 9:00AM and 12:00PM or between 1:30PM and 3:30PM if you need assistance with any of the following:


• Student account password resets
• Software issues or questions about using the device
• Hardware issues or repairs

Note: If you bring in a Chromebook or laptop PC for service, please remember to bring your charger as well.


Please note that for certain hardware issues, we may be required to order parts or send the device out for repair. There could be a several-day turnaround time involved in this type of repair. In this case, we will perform the repair and contact you when the device is ready for pickup.


If you have other technical questions or need something that we can help with remotely, such as a password reset, please call in to our Helpdesk hotline at (717) 703-4171 at any time between 8:00AM and 4:00PM. If your call is not answered, please leave a message, and we will call you back as soon as we can.

 

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